Legal

Privacy Policy

Effective Date: March 6, 2026  •  Last Updated: March 6, 2026

Duct Professor Inc. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit claimrecoverycenter.com and any related pages, forms, tools, content, or services that link to this Privacy Policy (collectively, the “Site”).

By using our Site, submitting information through our forms, or otherwise interacting with us, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Claim Recovery Center is an education and advocacy platform designed to help insurance policyholders better understand their claim rights, options, and available resources. We may also connect users, where appropriate, with independent licensed professionals, such as public adjusters or other qualified professionals, depending on the user’s location and needs.

Claim Recovery Center is not a law firm, insurance company, or licensed public adjusting firm, and professional services are provided, if at all, by independent third parties.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

When you use our Site, complete a claim assessment, request information, or contact us, you may provide information such as:

• First name and last name

• Email address

• Phone number

• State or property location

• Type of loss or damage

• Property type

• Claim status

• Payment status or settlement information

• Any additional information you include in a form, message, email, call, or other communication

• Any documents, photos, estimates, receipts, policy details, or related claim materials you voluntarily provide

B. Information Collected Automatically

When you visit or interact with the Site, we and our service providers may automatically collect certain information, including:

• IP address

• Browser type and version

• Device type and operating system

• Pages viewed and time spent on pages

• Referring website or source

• Date and time of visits

• Claim status

• Clicks, scrolling, and other interaction data

• Cookie identifiers and similar tracking data

C. Information from Third Parties

We may receive information from third parties, including:

• Service providers that help us operate the Site

• Analytics, hosting, or communication providers

• Advertising or marketing partners, where used

• Public sources or regulators, where relevant to compliance or verification

3. How We Use Your Information

We may use your information for the following business and commercial purposes:

• To operate, maintain, and improve the Site

• To provide educational resources, claim guidance, and assessment results

• To respond to your questions, requests, or submissions

• To communicate with you about your inquiry, claim-related resources, or requested services

• To evaluate whether a referral or introduction to an independent licensed professional may be appropriate

• To facilitate introductions to third-party professionals if you request or consent to such a connection

• To personalize content and improve user experience

• To monitor usage, troubleshoot issues, and improve security

• To comply with legal, regulatory, or contractual obligations

• To protect our rights, users, business, and Site against fraud, misuse, or unauthorized activity

• To send administrative notices or updates

• To carry out any other purpose disclosed to you at the time of collection or with your consent

4. Text Messaging / SMS Communications

If you provide your mobile phone number and expressly consent to receive text messages from us, we may send you SMS messages related to:

• your inquiry or claim assessment

• claim-related updates or requested resources

• appointment reminders or scheduling communications, where applicable

• service notifications or account-related communications, where applicable

• promotional or marketing messages only if you separately opt in to receive them

SMS consent is collected through a clear and explicit opt-in process. Providing your phone number alone does not constitute consent to receive SMS messages.

Message frequency may vary. Message and data rates may apply. You can reply STOP at any time to opt out of future SMS messages. You can reply HELP for assistance.

Consent to receive text messages is not a condition of purchase.

5. How We Share Information

We may share your information in the following circumstances:

A. With Service Providers

We may share information with vendors and service providers that help us operate the Site or support our business, such as providers of hosting, forms, CRM systems, analytics, customer communications, IT support, security, and website management.

B. With Independent Licensed Professionals

If you request assistance, ask to be connected, or submit information through our claim assessment or related tools, we may share relevant information with independent licensed professionals in our network so they can evaluate your situation and contact you regarding your request.

These professionals are independent businesses and may have their own privacy policies and practices. Once your information is shared with them in connection with your request, their handling of your data will be governed by their own notices and agreements.

C. For Legal and Compliance Reasons

We may disclose information if we believe disclosure is necessary to:

• Comply with applicable law, regulation, subpoena, court order, or legal process

• Enforce our terms, agreements, or policies

• Detect, investigate, or prevent fraud, abuse, security issues, or illegal activity

• Protect the rights, property, or safety of our users, our business, or others

D. Business Transfers

If we are involved in a merger, acquisition, financing, sale of assets, restructuring, or similar transaction, your information may be transferred as part of that transaction, subject to applicable law.

E. With Your Consent or Direction

We may share information for any other purpose disclosed to you and authorized by you.

6. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that help us deliver our text messaging services.

7. Cookies and Similar Technologies

We may use cookies, pixels, tags, session technologies, analytics tools, and similar technologies to:

• remember your preferences

• understand how visitors use the Site

• measure traffic and engagement

• improve functionality and performance

• support marketing or advertising efforts, where applicable

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect Site functionality.

8. Communications

If you provide your contact information, we may contact you by email, phone, or other permitted means regarding:

• your claim assessment or inquiry

• requested educational resources

• service-related follow-up

• potential introductions to independent professionals

• administrative or policy updates

You may opt out of promotional emails at any time by using the unsubscribe link in the email or by contacting us. Even if you opt out of promotional communications, we may still send non-promotional or transactional communications related to your requests or our ongoing relationship with you.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• provide requested information or services

• maintain business and legal records

• resolve disputes

• enforce agreements

• comply with legal, tax, accounting, or regulatory requirements

Retention periods may vary depending on the type of information, the nature of the interaction, and our legal obligations.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, transmission method, or storage system is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have rights regarding your personal information, including the right to:

• Know whether we process your personal information

• Access or request a copy of your personal information

• Correct inaccurate personal information

• Request deletion of your personal information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Request portability of certain personal information

• Opt out of certain types of sharing, targeted advertising, or profiling where applicable

• Appeal a denial of your request, where required by law

To exercise any applicable privacy rights, please contact us using the contact details below. We may need to verify your identity before fulfilling your request.

12. Third-Party Websites and Services

The Site may contain links to third-party websites, services, or resources. We are not responsible for the privacy, security, or content practices of third parties. We encourage you to review the privacy policies of any third-party sites or professionals before sharing your information.

13. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate consent as required by law. If you believe a child has provided us with personal information in violation of this section, please contact us so we can take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” or “Last Updated” date at the top of this page. Your continued use of the Site after any update becomes effective means you acknowledge the revised Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Duct Professor Inc.

Attn: Privacy

Website:
https://www.claimrecoverycenter.com

Email: info@claimrecoverycenter.com

Phone: 888-480-6775

Education and advocacy for insurance policyholders nationwide.

Empowering policyholders with knowledge before representation.

Educational Resource Disclaimer

Not a Law Firm or Insurance Company: Claim Rights Center is an educational resource and advocacy platform. We are not a law firm, insurance company, or licensed public adjusting firm. All professional services are provided by independent, state-licensed professionals in compliance with applicable state laws.

No Professional Relationship: No attorney-client relationship or professional services agreement is formed through the use of this website. Information provided is for educational purposes only and does not constitute legal, financial, or professional advice.

State Licensing: Licensed professionals in our network are independently licensed in their respective states and comply with all applicable state regulations and licensing requirements. State licensing information and credentials are available upon request.

Insurance Policy Variance: Insurance policies, coverage terms, exclusions, and regulations vary significantly by state, carrier, and individual policy. Always review your specific policy documents and consult with licensed professionals regarding your individual situation before making decisions.

State Compliance: This platform provides general educational information applicable across multiple states. Specific claim procedures, licensing requirements, and consumer protections vary by jurisdiction. All services are subject to state-specific regulations where applicable.

Results Not Guaranteed: Case studies and outcome examples are based on actual claims but are provided for educational purposes only. Individual results vary based on policy coverage, damage extent, documentation quality, and other factors. Past outcomes do not guarantee future results.

© 2026 Claim Rights Center. All rights reserved.

Nationwide educational resource for policyholders.

Call us today – It's free.