Legal

Terms and Conditions

Effective Date: March 6, 2026  •  Last Updated: March 6, 2026

These Terms and Conditions (“Terms”) govern your access to and use of claimrecoverycenter.com and any related pages, forms, tools, content, and services provided by Duct Professor Inc.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Site.

1. About the Site

Claim Recovery Center is an education and advocacy platform intended to help insurance policyholders better understand their claim rights, options, and available resources. We may also help connect users, where appropriate, with independent licensed professionals.

Claim Recovery Center is not a law firm, insurance company, or licensed public adjusting firm. Nothing on this Site constitutes legal advice, insurance advice, financial advice, or the creation of an attorney-client, public adjuster-client, fiduciary, or other professional relationship.

2. Eligibility

You must be at least 18 years old to use this Site, submit forms, or opt in to receive SMS messages from us. By using the Site, you represent that you meet this requirement.

3. Permitted Use

You agree to use the Site only for lawful purposes. You may not:

• Use the Site in violation of any applicable law or regulation

• Attempt to gain unauthorized access to the Site, systems, or data

• Interfere with the operation or security of the Site

• Submit false, misleading, or fraudulent information

• Use the Site to harass, abuse, or harm another person

• Copy, scrape, reproduce, or exploit Site content for commercial purposes without our written permission

4. User Submissions

If you submit information through our forms, assessments, contact tools, or communications, you represent that the information you provide is accurate to the best of your knowledge and that you have the right to provide it.

You understand that we may use the information you submit to respond to your request, provide educational resources, evaluate whether a referral may be appropriate, and, where applicable, connect you with independent licensed professionals.

5. No Guarantee of Results

Any educational content, examples, case studies, assessments, or claim-related information on the Site is provided for general informational purposes only. Results vary based on policy language, documentation, loss type, jurisdiction, insurer conduct, and many other factors. We do not guarantee any specific claim outcome, settlement amount, timeline, or result.

6. Third-Party Professionals

If we connect you with an independent licensed professional, that professional is not our employee, partner, or agent unless expressly stated otherwise. Any services provided by such third parties are governed by their own terms, disclosures, and agreements.

We are not responsible for the acts, omissions, statements, services, availability, or conduct of independent third-party professionals.

7. Intellectual Property

All content on the Site, including text, graphics, logos, design elements, branding, layout, and other materials, is owned by or licensed to Duct Professor Inc. and is protected by applicable intellectual property laws.

You may use the Site for personal, non-commercial use only. You may not reproduce, distribute, modify, republish, display, or create derivative works from Site content without our prior written consent.

8. SMS Terms and Conditions

By providing your phone number and affirmatively opting in through our website form or other approved method, you agree to receive SMS messages from Duct Professor Inc.

SMS Program Description

You may receive text messages related to:

• claim assessment follow-up

• responses to your inquiry

• educational resources you requested

• appointment reminders or scheduling-related communications, where applicable

• service notifications or account-related communications, where applicable

• promotional or marketing messages only where you have separately opted in

Message Frequency

Message frequency varies.

Message and Data Rates

Message and data rates may apply.

Opt-Out Instructions

You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After you send STOP, you may receive one final confirmation text confirming that you have been unsubscribed.

Help Instructions

For help, reply HELP to any message, or contact us using the contact information listed below.

Consent

SMS consent is not a condition of purchase. Providing a phone number alone does not constitute consent. Consent must be collected through a clear affirmative opt-in.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

9. Privacy Policy

Your use of the Site is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect your information. By using the Site, you also acknowledge our Privacy Policy.

10. Disclaimer of Warranties

The Site and all content, tools, and information made available through it are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

To the fullest extent permitted by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and reliability.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Duct Professor Inc. shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or any loss of profits, revenue, data, goodwill, or business opportunities arising out of or related to your use of the Site, your reliance on Site content, your communications with third parties, or any services provided by independent professionals.

If liability cannot be excluded, our total liability to you for any claim arising out of or relating to the Site shall not exceed the amount you paid, if any, to use the Site.

12. Indemnification

You agree to defend, indemnify, and hold harmless Duct Professor Inc. , its affiliates, service providers, licensors, and representatives from and against any claims, losses, liabilities, damages, judgments, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• your use of the Site

• your violation of these Terms

• your violation of any law or third-party right

• any information or materials you submit through the Site

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the applicable jurisdiction in which Duct Professor Inc. operates, without regard to conflict of law principles.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Effective Date” or “Last Updated” date at the top of this page. Your continued use of the Site after any revised Terms become effective constitutes your acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms or our SMS program, please contact us at: